To get positive reviews for your app, the app must go through the design process cycle many times with input from friends, family and even users. This group of people is known as the test group and should be made up of people from the target definition. Their inputs and comments should be a fair reflection of your intended target group. It is from their feedback that you narrow down your features list and note the additions that are needed which you yourself may have left out of the app.
The Testing Phase
Your app must pass the following tests:
1. The Application Does Not Crash Frequently
Users are most frustrated when they try a new application that crashes or hangs frequently.
This happens even with giants like Microsoft, where some of their Window versions tend to crash or hang. But with Microsoft, these bugs are overcome within a very short timeframe due to the resources available in the company. Their automatic updates also help to overcome some glitches with new apps that are introduced into the market.
But for small firms, this can be a daunting task as it will cost money and time to resolve this problem. Make sure that white box and black box testing is done comprehensively before the launch of the app.
2. The Application Interface Is Not Complicated
The interface between your app and other software must be made easy and compatible. Users like apps that are easy to install and use. So, the app must be compliant to most software and hardware available in the market.
To ensure that the application interface is not complicated, usability testing should be conducted with your test groups. A series of in-app tasks are given to participants and the moderator can then examine if the participants are able to complete the intended task with ease.
3. The Application Behaves According to What It Is Designed to Do
The app must perform according to what it is designed to do and not do something else. For instance, you buy a DVD player but the player can only play CDs.
If you do not yet have a test group, you can visit http://usabilitytesting.sg/ to find out more about usability testing and engage its services today.